ServiceNow CVE-2025-11449
ServiceNow Cross-Site Scripting
Risk & exploitation
EPSS (FIRST) estimates a low likelihood of exploitation in the next 30 days (2026-06-10). Priority blends CVSS, EPSS, KEV and public-exploit availability — operational prioritization, not a NIS2/DORA reporting determination.
Summary
ServiceNow has addressed a reflected cross-site scripting vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could result in arbitrary code being executed within the browsers of ServiceNow users who click on a specially crafted link.
ServiceNow has addressed this vulnerability by deploying a relevant security update to the majority of hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configuration. Further, the vulnerability is addressed in the listed patches and hot fixes. We recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
Auto-generated stub from NVD. Detection signals and per-release fixed-in are pending manual authoring/verification; until a signal carries a verified match, the exposure check returns DORMANT/INVESTIGATE — never a false EXERCISED.Affected releases & fixed-in
| Release | Fixed in |
|---|---|
| Australia | General Availability (GA) |
| Zurich | Patch 1 Hot Fix 1a / Patch 2 / Patch 3 |
| Yokohama | Patch 7 Hot Fix 2a / Patch 8 / Patch 9 |
| Xanadu | Patch 10 Hot Fix 1a / Patch 11 |
| Washington DC | Patch 10 Hot Fix 7b |
Source & attribution
Per-release fixed-in VERIFIED against the ServiceNow-authored CVE Record (CNA shortName: SN) — affected[].versions[] boundaries, https://cveawg.mitre.org/api/cve/CVE-2025-11449 (retrieved 2026-06-08). The same patch matrix is in the login-gated ServiceNow KB; the public CVE Record is the citable source.
Regulatory mapping
- NIS2 Art.21§2(a)
- NIS2 Art.21§2(d)
- DORA Art.9§1
- DORA RTS Art.10
- ISO A.8.8
- ISO A.8.28
Decision support, not a reporting determination.
References
Data: GitHub Advisory Database (CC-BY 4.0), NVD, the CISA KEV catalog, FIRST EPSS, Exploit-DB, and Nuclei templates.